Contact & Resume#
If you have any questions, business inquiries, or just want to connect, feel free to reach out to me at ben@benpiper.com.
You can view my professional experience on my LinkedIn Profile.
Bio#
I’m a Principal Engineer, published author, and IT instructor specializing in AWS infrastructure, Cisco enterprise networking, and applied AI systems. With deep roots in Linux and Windows system administration, Citrix, and deep systems troubleshooting, I bridge the gap between legacy environments and modern cloud-native containerization (Docker/Kubernetes). Beyond infrastructure, I build full-stack software applications and orchestrate AI workflows using frameworks such as LangChain. I provide IT strategy and technical leadership to teams looking to fix their fundamentals and build reliable, debuggable systems.
I’ve authored 7+ IT certification study guides published by Wiley/Sybex and Manning. My books have sold 100k+ copies ($2.5M+ publisher net) — including AWS Solutions Architect Associate (SAA) franchise (50k+) and AWS Cloud Practitioner (CLF) franchise (44k+), both bestseller-tier, plus solo-authored CCNP ENCOR and Cloud+ titles. They’ve helped tens of thousands pass their exams.
As a Pluralsight author, I’ve created 45 IT training courses covering AWS networking and architecture, Cisco enterprise networking (CCNP ENCOR and ENARSI), Windows Server, and configuration management. My courses average a 4.7-star rating across 3,000+ reviews and are known for their clear, practical explanations and real-world examples.
Key Highlights#
7+
Published Books
100k+
Copies Sold
45
Training Courses Delivered
20+
Years in IT
By the Numbers#
| Title | Units Sold |
|---|---|
| AWS CLF-C01 1st Ed (2019) | 32,000 |
| AWS SAA-C03 4th Ed (2023) | 17,000 |
| AWS SAA-C01 2nd Ed (2019) | 17,000 |
| AWS SAA-C02 3rd Ed (2020) | 15,000 |
| AWS CLF-C02 2nd Ed (2024) | 11,000 |
| CompTIA Cloud+ CV0-003 (2021) | 5,000 |
| CCNP ENCOR 350-401 solo (2020) | 2,000 |
| AWS CLF-C01 w/ Online Labs | 2,000 |
| CompTIA Cloud+ CV0-004 (2025) | 1,000 |
| All titles (30+ ISBNs) | 103,000 |
What People Are Saying#
Never thought I could understand networking concepts. Thanks a lot to the author for making me understand these. I owe you a party.
By far this has been a most effective course in terms of helping me learn networking. Finally, all those terms I have been reading and taking notes on are starting to make sense!
Incredible course. Very clear and informative. Can’t praise high enough.
I’m a very big fan of you. You’re amazing in the way you explain things, I’m really thankful to you.
Professional Recommendations#
Benjamin was an extraordinary employee. Ben was able to manage multiple projects at once and came with a knowledge and skill set that allowed him to be self sufficient from the start. His ability to learn new technologies and implement very well thought solutions amazed me. I highly recommend Ben for a variety of positions beyond the "Network Guru" rank. If given the opportunity to manage a team he will make a great leader.
Ben has a unique ability to provide highly analytical and detailed, yet comprehensive, perspective on the most complex of high-end technology solutions. He is one of the very few individuals that I feel completely comfortable placing in front of the most difficult situations as I trust that he will find a way to ensure success.
Benjamin comes highly recommended due to his excellent technical and analytical skills. His knowledge of networking, systems and scripting would be an enormous benefit for any organization looking for an accomplished and skilled engineer.
Benjamin is highly respected by his co-workers for his willingness to help anyone anytime he can. He is very technical and able to perform a wide range of duties. He has been instrumental in helping institute new company-wide cost saving procedures. He is very diligent at his job, and very professional. I would highly recommend him for any position.
Ben demonstrated expert problem solving skills during his time as a Citrix Administrator at UHS-Pruitt. He was determined when it came to resolving problems and diligent about meeting deadlines. Ben was energetic and highly motivated. He had a wide range of technical skills, and if he didn't know the answer he would go find it.
Ben's ability to script and come up with ways to solve issues was impressive. We lacked a tool for reporting on Citrix license usage and Ben was able to script a solution that gave us a report of license usage and created a graph, saving the company from buying a third party tool. He is skilled at troubleshooting complex issues and very knowledgeable at several technologies.